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Contact
ELO Digital Office AU/NZ
4/14 Narabang Way
Belrose, NSW 2085
Tel: +61 (0)2 9986 2050
info@elodigital.com.au


FAQ - Questions we've been asked

ELOoffice - Fulltext database

Good Afternoon,

I have a customer who is evaluating ELOoffice at the moment. They have asked whether it is possible to
automatically enable the full text search function for documents that they scan in, so they don.t have to
check that option every time.

A.G. Port Macquarie - NSW

ELO: Yes, you can set up the keywording form to have the inclusion into the Fulltext
database as default. Click here for more info.

ELOoffice - Can't log on to ELO anymore

Hi there,

I've set my ELO to "log on without password" in System Settings and now I can't log on anymore.
How can I reset the tick and log on again? ....
S.F. Hawthorn - VIC

ELO: Dear S., ELO can be accessed without password but you have to set up the
user first.
The user needs to be exactly as your PC Log On. You may have ticked the
box without an
user. Click here to find out how to remove the setting

ELO All Products - Select multiple files

Hi Rainer, Would there be a select all option?
I drag across a batch of files from outlook or docs in my files for testing but can only
delete them one by one. Is there a process to select all or one at a time i.e. as in
windows ctrl. or shift buttons? Trying to select all and delete??
S.F. Hawthorn VIC

ELO: Yes, you can select and delete individual or a range of documents in one go.
Due to the viewer function though, the document names have to show on the right
hand pane. Click here to find out how to remove the setting

ELO All Products - Get macro messages from MS Office applications

Hi,

I am trying to archive Outlook Notes into ELO but I receive the message that
I have more than 1000 recepients. But I don't.
D.F. Sydney NSW

ELO: Dear D., You are working with an older version of ELO Macros. Click
here to download the PDF manual and click on the link in the manual
to download the ZIP file.