Incoming Mail

There is a lot of time and effort involved in processing incoming mail. The incoming mail must be made available to the employees in the individual departments for processing. Company processes and departments can be digitally mapped using ELO.

Following scanning, the incoming mail undergoes keyword indexing and is allocated to the respective processes. ELO automatically and intelligently recognises the contents of the scanned documents and assigns them to the right processes and owners. The business processes are controlled by workflows.

Quick processes through automation of incoming mail

• Processing and handling times are reduced.
• The processing status is always transparent.
• Completeness and full evidence of the whereabouts of all incoming mail is ensured.
• Improvement of internal and external quality management.
• Thanks to ELO’s duplicate checking, a document will not be processed twice if is sent by fax and postal mail.